Toolkits

Preceptor Conversation Starters

Seventeen situations. Sixty-plus prompts. The conversations that actually keep new providers in the job.

A companion to The Other Seat. Not scripts — prompts. Skim before shift, use what fits, discard what doesn't. Built for the moment when you have three minutes before a call and you need to know what to say to the person in the other seat.

What's inside

• After a bad call — the version that isn't a debrief
• When they froze — recovery, not correction
• When they've stopped asking questions
• When something in their life is off
• When they're thinking about leaving
• When you had to correct them in front of the patient
• When you don't know the answer
• End of shift — the three questions that cost you nothing
• …and nine more, each with framing and 3–4 conversation prompts

Delivered as PDF and EPUB via Gumroad. Photocopy and share freely within your agency.

Retention & Belonging Quick-Reference

Twenty questions. Ten interventions. One connection map.

A companion to The Ordinary Hours. Built for the leader who is done blaming the hiring pipeline for a retention problem — chiefs, captains, program directors, and anyone accountable for whether new hires stay past their first year.

What's inside

• The Retention Audit — 20 honest questions across four dimensions (fillable)
• The Connection Map exercise — twenty minutes and a blank sheet of paper
• Early Warning Signs — the behaviors that predict quiet quitting before notice is given
• Ten Low-Budget Interventions — no-money moves that shift culture at the crew level
• The Exit Interview That's Actually Useful — three questions and how to hear the answers (fillable)
• Field-tested framework from The Ordinary Hours

Delivered as fillable PDF and EPUB via Gumroad. Photocopy and share freely within your agency.

The New Provider's First 90 Days

Everything nobody thought to tell you. For your first shift, and the ninety after it.

Written to the new provider, not for their mentor. A companion to Finding Your Place, the forthcoming third book in the series. Read before your first shift. Come back to it at 30, 60, and 90.

What's inside

• Before Your First Shift — what to bring, what to leave behind, what to actually expect
• The First Week — watch, do not perform
• How to Ask For What You Need — scripts and framing that actually work
• How to Read the Culture — signs it's real, performative, or actively bad
• When Things Go Wrong — missed something, froze, corrected in front of a patient, bad call
• When It's Not Working — telling the difference between you and them
• The 90-Day Self-Check — the honest questions (fillable)

Delivered as fillable PDF and EPUB via Gumroad. Photocopy and share freely — especially with your next preceptor.

The Mentor's Field Guide

The archetypes. The models. The moves. For mentors who were never taught how.

The framework-based companion to The Other Seat. Read once before your first pairing. Come back to it every time a new one starts. Different from the Preceptor Conversation Starters — that toolkit tells you what to say. This one tells you how to think.

What's inside

• The Mentor Archetypes — Maria, Travis, Nate, Pete, and the self-check
• Reading Your Mentee — three learner types and how to read them in real time
• The First Shift Protocol — the first twenty minutes, the kitchen table move
• The Correction Model — what to correct, what to leave alone, and how
• After the Bad Call — the mentor's move, and what not to say
• Confidence Without Carrying — the graduated exposure model week by week
• The Invisible Curriculum — what you model when you're not teaching
• The Line Between Mentor and Friend — where it is, and how to recover if you've crossed

Delivered as PDF and EPUB via Gumroad. Photocopy and share freely within your agency.

Building Your FTO Program

The six pillars. The rollout plan. The failure modes to avoid.

For the person building — or rebuilding — the program itself. Grounded in the EMS Field Training Officer curriculum designed for the National Fire Academy. Written for chiefs, training officers, and program directors who are done blaming individual FTOs for what is actually a program design problem.

Longer and more substantive than the $5 toolkits. This is a workbook, not a reference — the templates at the end are fillable, built to be used.

What's inside

• The Case for a Real FTO Program — the economic and identity arguments
• The Six Pillars of a Working Program — the framework
• Selecting Your FTOs — criteria, red flags, and the selection interview
• The FTO Curriculum — what your FTOs need to know before they precept
• Milestones & Metrics — the 30/60/90 architecture
• Six Common Failure Modes — Nate, Travis, Pete, and three more
• The 90-Day Implementation Plan — for agencies starting or rebuilding
• Three fillable templates — Selection Interview, Program Design One-Pager, Milestone Check (fillable)

Delivered as fillable PDF and EPUB via Gumroad. Photocopy and share freely within your agency.